![]() 9,427 Outbound Call Center jobs available on. Reliable Transport to Westwood, Westville in Durban. Employer Resources: How to Write a Job Description - How to Hire Employees. 1 year Telesales Experience (within a contact center)ģ. It details the duties, responsibilities and skills needed to work in a call center. Join our team today, check if you meet the following requirements:Ģ. The call center job description provides a clear understanding of the call center agent's role in both outbound call centers and the inbound call center. Cross-check your outbound call center resume with the job description and job role you’re applying to, ensuring you address every area they discuss. ![]() Receive internal training on how to effectively run a team and apply acquired skills and training towards building a solid sales team of your own. As an outbound call center agent, more than anything, you should demonstrate superior efficiency and customer service skills.Provide efficient, outstanding customer service.Build strong customer relationships to ensure repeat business.Receive inbound calls Utilize computer technology to handle a high volume of calls. Agents often communicate with customers via email, live chat or post. Provide customers with needed information and support Make outbound calls. However, an Agent may also contact customers themselves, maybe for customer research purposes or perhaps to sell them something. Increase customer base by selling/marketing financial products telephonically within a contact center environment. A Call Centre Agent is generally expected to solve queries when a customer phones into a contact centre.Contact centers provide omnichannel support, assisting customers on whichever channel or device they use. A contact center may include one or more call centers. Contact centers provide support from additional channels, such as email, chat, websites and applications. The possibilities are endless, and your dreams possible. Call centers focus on one communication channel: the telephone. If you are looking for a place with an electric atmosphere, full of energetic and ambitious people eager to unlock possibilities, then Grocorp is the right place for you, with your commitment and drive, there is no ceiling on your progress. Outbound Sales duties and responsibilities Attend networking events, community events and hearings to generate leads Contact prospective customers by both. ![]() Our people are our partners, they are natural Entrepreneurs, Positive, fired up, Dreamers, seeing an opportunity in every call to not only shift their lives but the lives of our customers. The Grocorp Group have partnered with The Unlimited who have been changing lives since 1994 and share the same values and focus on shifting the lives of their Customers, Communities, and their people. Outbound Sales Agents wanted for sales team in Westville, Durban.Ĭall center with a Difference - Shifting Lives is at the core of everything we do.
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